About us

Your gateway to essential health services

At the heart of our innovative approach to healthcare are our Service Navigators.

The Glen Innes Health Hub is a gateway to essential health services for regional and rural communities and is a one-stop-shop for people who have questions, need information or have concerns about their health.

Our Service Navigator provides non-clinical guidance to help local residents find the health, well-being, social and community services they need.

Our Service Navigator connects patients with local services such as GPs, exercise physiologists, mental health professionals, specialists, pharmacies, aged care and disability providers, social and community networks and services.

The Glen Innes Health Hub, a Primary Health Network pilot program, is operated by Rural Fit.

For more than a decade, Rural Fit’s ‘hub & spoke’ model has been providing high quality, multi-disciplinary allied health and nursing services to regional and rural Australians, so people don’t have to travel to larger cities to access essential health services.

The Primary Health Network (PHN) exists to improve the efficiency and effectiveness of the primary health care system.

The PHN commissions and manages service providers to deliver primary health care programs in areas of identified need. It does not provide services directly.

The Glen Innes Health Hub is a Better Health for the Bush initiative, delivered by the PHN in partnership with Rural Fit. The Better Health for the Bush Framework (developed by the PHN, Hunter New England Local Health District and The University of New England) comprises two innovative models of care – the Small Town Engagement Model (STEM) and the Comprehensive Approach to Rural Engagement (CARE). The implementation of the CARE model in Glen Innes via the Health Hub aims to address the unique health needs of the region.”

Our Team

Garrett Baker

Exercise Physiologis

Jo Lavelle

Parkinsons Nurse

Jessica Gilmore

Service Navigator

Meg Pedlow

Service Navigator

Our partners

We’re proud to partner with the following providers to deliver essential health services for regional and rural communities.

Stay in touch

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Glen Innes Service Navigator - Main Form
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